Frequently Asked Questions
Have questions? We have answers. Check out our frequently asked questions below for quick solutions and support.
Program Details
Who is MultiMedRx?
MultiMedRx™ is a patient management platform that collaborates with independent medical healthcare providers, specializing in weight loss and weight management.
How do I get started?
Complete a brief medical history form. This will assist the medical healthcare provider in tailoring a personalized treatment plan for you.
How will I receive my medication?
Medications can either be delivered directly to your home or picked up at your local pharmacy, depending on your insurance coverage.
Are there any upfront costs?
The only upfront cost is the initial telehealth appointment fee. If you are deemed ineligible for treatment, this fee will be refunded. If you are eligible, the remaining portion of the monthly program fee will be charged after your appointment.
How much does the program cost?
Our pricing is transparent, and all costs are clearly displayed before you commit. We aim to make our program both convenient and affordable.
Who is eligible to use MultiMedRx?
You can use MultiMedRx if you meet the following criteria:
- You are 18 years or older.
- You reside in a state where our independent medical practitioners are licensed.
- You meet the medical necessity based on your BMI, health history, and lab results.
Does the (4-Week monthly) program fee include medication costs?
Yes, the (4-Week monthly) program fee covers the cost of your medication.
Do I need to sign a long-term contract?
No, you don’t need to sign a long-term contract. The contract is based on 4-week treatment cycles billed every 4 weeks, making it a flexible contract option.
Is the MultiMedRx™ program month-to-month?
The contract is a 4-week contract. There are no long-term commitments required.
How do I schedule a telehealth appointment with a healthcare provider?
Go to “Get Started” and follow the simple instructions or call 800.787.9659 and one of our intake specialists will schedule your appointment.
Can I request a specific medication?
Yes, you can request specific medications, but approval depends on medical necessity, insurance coverage, and provider discretion.
What if my medication delivery is delayed?
We strive to avoid delays. If there is any delay, a team member will contact you with an update.
Will I receive a shipment tracking number?
Yes, you will receive a tracking number once your order has been shipped.
Does health insurance cover the cost of the program?
No, the monthly program fee is separate from any coverage your insurance may provide for medications.
Who can I contact if I have billing questions?
If you have any billing questions, simply email us at contact@multimedrx.com, or use our contact form herehere, and a team member will assist you.
In which states is MultiMedRx available?
To find out if we’re available in your state, simply complete the patient intake form.
How do I cancel my program?
Cancelling your program is easy. Just email us, and we will process your cancellation.
GLP-1 Medication
What are GLP-1 medications, and how do they work?
GLP-1 (glucagon-like peptide-1) medications are receptor agonists that help regulate blood sugar levels and reduce appetite by mimicking a hormone naturally produced in the intestines. It is recommended to contact your healthcare provider for additional information.
What are the common side effects of GLP-1 medications?
Common side effects include nausea, vomiting, diarrhea, abdominal pain, and constipation. Some people may also experience headaches, fatigue, indigestion, dizziness, abdominal distension, belching, hypoglycemia (low blood glucose) in people with type 2 diabetes, flatulence, gastroenteritis, and gastroesophageal reflux disease (GERD). It can also cause pancreatitis, gastroparesis, and bowel obstruction. Contact your healthcare provider if you are experiencing any side effects.
Are GLP-1 medications safe for long-term use?
The safety and efficacy of GLP-1 medications for long-term use have been studied, particularly for managing type 2 diabetes and obesity. However, they should always be used under the guidance of a healthcare provider.
What should I do if I experience adverse reactions to the GLP-1 medication?
In case of adverse reactions or a medical emergency, please call 911 immediately or contact your healthcare provider.
How are GLP-1 medications administered?
GLP-1 medications are usually administered via injection, with dosing frequency varying by specific medication (e.g., daily, or weekly). Injections are typically given subcutaneously (under the skin), often using a pre-filled pen or auto-injector.
Can GLP-1 medications be used for weight loss?
Yes, some GLP-1 medications are approved for chronic weight management in adults who are obese or overweight and have at least one weight-related condition, such as hypertension or type 2 diabetes.
What should I do if I miss a dose of my GLP-1 medication?
If you miss a dose, contact your medical healthcare provider for further instruction.
Are there any dietary restrictions or recommendations while taking GLP-1 medications?
While there are no specific dietary restrictions, maintaining a balanced diet and healthy lifestyle is recommended to enhance the effectiveness of GLP-1 medications, especially for weight management.
Can GLP-1 medications interact with other medications?
Yes, GLP-1 medications can interact with other drugs. It’s important to inform your healthcare provider about all medications and supplements you are taking to avoid potential interactions.
Who should not take GLP-1 medications?
Individuals with a personal or family history of medullary thyroid carcinoma (MTC) or multiple endocrine neoplasia syndrome type 2 (MEN 2) should not use GLP-1 medications. Additionally, those with a history of severe allergic reactions to these medications should avoid them.
Are GLP-1 medications covered by insurance?
Insurance coverage for GLP-1 medications varies depending on the specific medication and its intended use (e.g., diabetes vs. weight loss). It’s advisable to check with your insurance provider for detailed coverage information.
