Instructions:
If you are not entirely satisfied with your purchase, we’re here to help. Please carefully read our Return & Refund Policy to understand your rights and obligations.
Return Policy
Eligibility: Returns are accepted within 30 days from the purchase date.
Condition: Product must be unopened, unused, and in its original packaging.
Exceptions: Due to safety considerations, refrigerated items cannot be returned.
Refund Procedure
Request: Initiate a return request via email or customer support.
Approval: Upon approval, you’ll receive instructions for returning the product.
Inspection: After receipt, the product will be inspected.
Refund: If approved, a refund will be processed within 14 business days.
Exclusions
Products damaged or tampered with are not eligible for a return or refund.
Sale items are non-refundable.
Special Considerations
Shipping costs for returning the item are your responsibility.
A restocking fee may apply.
Contact
For any questions or to initiate a return, please contact our customer service team at: contact@multimedrx.com
By making a purchase, you agree to this Return & Refund Policy.
